Currently, Moodz products are only available for purchase online through our website. However, we are exploring the possibility of expanding to physical stores, bazaars, and pop-up events in the future. Keep an eye on our website and social media for announcements about any upcoming collaborations or retail opportunities!
Yes, Moodz offers bulk purchasing options forbusinesses,events, orspecial occasions!
Yes, we offer special discounts for bulk orders based on the order quantity. Larger orders typically receive greater discounts. Contact us to discuss pricing details tailored to your needs.
Yes, Moodz offers customization options for selected products! You can personalize designs and patterns to match your unique style and mood.
We aim to deliver your order within 2-5 business days after it has been processed and shipped.
Absolutely! You can customize products with your desired patterns, designs, or branding for bulk purchases. Customization is perfect for:
- Corporate gifts
- Special events or giveaways
- Branding and promotional purposes
Additional fees may apply for customization, depending on the design and order size.
We’re always open to exciting collaborations! If you have a project or event you’d like to discuss with us, feel free to reach out to hello@moodzeg.com with your proposal, and we’ll get back to you as soon as possible.
Once we’ve received and inspected your return, we’ll notify you if your refund has been approved. If approved, the refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to complete the refund.
We have a 14-day return policy. You have 14 days from the date you receive your item to request a return. To be eligible, the item must be in the same condition as when you received it, unworn, unused, with tags, and in its original packaging.
To start a return, please contact us at hello@moodzeg.com. If your return is approved, we’ll send you a return shipping label and instructions on how to return your item. Please do not send items back without requesting a return first, as we cannot accept them.
Please inspect your order immediately upon receipt. If your item is defective, damaged, or if you receive the wrong item, contact us as soon as possible at hello@moodzeg.com. We’ll evaluate the issue and do our best to make it right.